STAGING

Live Proof Metrics

Data source: public telemetry aggregates and operational snapshots

Updated Mon, Mar 9, 2026 2:00 PM

Guilds Managed

0

Permission-scoped managed guild footprint.

Cadence: daily

Monthly Events Processed

0

Audit, runtime, and billing-adjacent event processing.

Cadence: daily

30d Uptime

0.00%

Public dashboard and runtime service availability.

Cadence: hourly

Median Incident Detection

No data

Median time from incident start to first detection.

Cadence: daily

Pricing

Transparent pricing built for multi-guild operations

Core controls stay free. Paid capabilities scale per guild so spend follows usage. You always see billing impact before changes are committed.

Data source: billing center and entitlement engine Last updated: Mon, Mar 9, 2026 3:56 PM

Plan view

Switch between monthly and annual pricing views.

Starter

Free Free

Core guild setup and baseline plugin controls.

Foundations

Growth

$2.99-$4.99 $2.49-$4.29

Engagement, support, and creator-focused modules.

Most Popular

Advanced Ops

$6.99-$7.99 $5.99-$6.99

Automation, deep analytics, and reliability controls at scale.

Scale

Per-guild cost simulator

Project plan spend before checkout

Tune guild count and compare Growth vs Advanced Ops in real time.

Managed guilds

1 - 100

Growth estimate

Advanced Ops estimate

Combined monthly run-rate

Billing lifecycle timeline

Step 1: Checkout

Select guild, choose plan, and confirm pricing details.

Step 2: Activation

Feature access is enabled for the selected guild with audit trace.

Step 3: Renewal or change

Plan updates show previewed impact before commit.

Step 4: Recovery

Retry states, alerts, and support actions help restore access quickly if needed.

Billing transparency model

Predictable billing with explicit state handling and entitlement-safe mapping.

Topic How Genesis Handles It
Billing unit Per guild, per paid plugin. No hidden seat bundle requirements.
Trials 7-day trial support on eligible plugins with explicit state transitions.
Proration Plan changes are previewed before confirmation so guild owners and managers understand billing impact.
Failed payment behavior Dunning cadence, retries, and remediation links surface before access risk.
Runtime mapping Active and trial states allow access; payment-risk states can restrict access by policy.

Example change preview

Upgrade scenario

Guild 2359 adds premium moderation module mid-cycle with prorated first invoice line item.

Downgrade scenario

Cancel-at-period-end keeps runtime access stable until entitlement end timestamp.

Failed payment scenario

Retry cadence, user prompts, and escalation before premium restrictions apply.

What this means for you

  • Invoice visibility and payment retry status in one billing center.
  • Entitlement impact preview before subscription changes are committed.
  • Clear plain-language access outcomes tied to active plan state.
  • Support-ready billing context when opening operational tickets.

Pricing FAQ

Common billing, migration, and entitlement questions.

How does Genesis pricing scale?

Pricing scales per guild and per paid feature so spend follows actual usage.

Category: billing

What happens if payment fails?

Genesis shows retry state, service-at-risk warnings, and clear remediation steps.

Category: billing

Can we preview plan impact before confirming?

Yes. Plan updates show proration and expected entitlement outcomes before confirmation.

Category: billing

Need enterprise-scale buying controls?

Genesis includes self-serve billing operations, invoice visibility, tax context, and clear entitlement impact previews.