This Privacy Policy explains how Genesis collects, uses, secures, and retains personal and operational data when you use the Management Dashboard and related Discord bot services.
Plain-language summary
This policy applies to all public website pages, authenticated dashboard surfaces, Discord linkage flows, and billing-related service operations provided by Genesis.
Genesis acts as the data controller for personal data described in this policy, except where a third-party provider acts as an independent controller under its own terms.
| Category | Examples | Primary Purpose |
|---|---|---|
| Account Data | Name, email, authentication identifiers, session metadata. | Account security, sign-in flows, notifications, support. |
| Discord Integration Data | Discord user ID, guild IDs, permissions, linkage state. | Authorize guild access and personalize guild surfaces. |
| Configuration and Activity Data | Guild settings, plugin state, change history, audit timeline. | Operate dashboard workflows and maintain traceability. |
| Runtime and Diagnostic Data | Health checks, latency, sync lag, error and incident signals. | Reliability monitoring, troubleshooting, service improvement. |
| Billing Data | Subscription state, invoice metadata, payment event status. | Entitlement evaluation, billing support, revenue reporting. |
We share data with service providers only as necessary to operate the service, including cloud hosting, payment processing, customer support tooling, and communication infrastructure.
We do not sell personal data. Processor access is scoped to operational need and governed by contractual confidentiality and security requirements.
Data is retained for as long as required to provide services, maintain billing and security integrity, resolve disputes, and comply with legal requirements. Retention windows vary by data category and regulatory obligation.
When data is no longer required, it is deleted or irreversibly anonymized according to internal retention controls.
Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, or objection regarding personal data processing.
You may submit requests at support@genesisdashboard.app. We may verify identity before fulfilling requests.
We maintain layered technical and organizational safeguards including authentication protections, permission controls, transport and storage safeguards, audit records, and monitoring.
Additional details are available in Security Standards.
We may update this policy periodically. Material changes will be reflected by an updated effective date and, where required, additional notice.
Privacy and legal inquiries: support@genesisdashboard.app.
Common questions about data handling and privacy rights.
No. Genesis does not sell personal data. Processor access is limited to operational need.
Category: data-use
Send your request to the support address listed on this page with account verification context.
Category: rights
Use Security and Security Standards pages for practical control details and operational posture.
Category: security
Need help with privacy or legal requests?
Contact support for privacy rights requests, legal clarifications, or trust documentation guidance.